Privacy Policy

1) Who we are

Legal entity: [Your Company Legal Name]. Registered address: [Street, City, State/Region, Country]. Contact: support@proofgrid.com.

2) What this covers

This policy covers our public website and our purchase/checkout pages. If we later offer a course portal or community, those areas will link to any additional terms or policies.

3) Information we collect

• Information you provide: name, email, payment-related details (processed by our payment provider), support messages.
• Automatically collected: IP address, device/browser info, pages viewed, and interactions (via cookies/analytics).
• From third parties: payment status/metadata from our payment processor (e.g., Stripe), and aggregated analytics.

4) How we use information

• Provide and deliver products, confirm purchases, and send receipts/access links.
• Support: answer questions and resolve issues.
• Improve: analyze aggregate usage to make the site and content better.
• Legal/compliance: prevent fraud, enforce policies, and comply with law.

5) Cookies & analytics

We use essential cookies for site operations. For analytics, we may use [Plausible / Google Analytics] (choose one) to understand site usage. You can control cookies in your browser settings. If we use marketing cookies in the future, we will update this policy and show a consent banner where required.

6) Payments

Payments are processed by Stripe. We never see or store full card numbers. Stripe processes your payment data in accordance with its own privacy policy and PCI-DSS requirements.

7) Legal bases (EEA/UK)

• Contract — to provide purchased products.
• Legitimate interests — site security, basic analytics, and product improvement.
• Consent — for optional marketing emails or non-essential cookies (where used).
• Legal obligations — tax, accounting, and compliance.

8) Data retention

We retain purchase records as required by tax/accounting law. Support messages and analytics are retained for as long as needed to operate and improve the service. We regularly review retention periods and delete or anonymize data when no longer necessary.

9) Sharing

We share information with service providers who help us operate (e.g., hosting, email, payments, analytics). We require them to protect your information and use it only to provide services to us. We may also share information if required by law or to protect our rights and users.

10) International transfers

Your information may be processed in countries other than where you live. Where required, we use safeguards such as Standard Contractual Clauses to protect personal data in cross-border transfers.

11) Your rights

• EEA/UK: access, rectify, erase, restrict/oppose processing, portability, and consent withdrawal.
• California (CCPA/CPRA): know, delete, correct, opt-out of certain sharing/sale (we do not sell personal information).

To exercise rights, email support@proofgrid.com. We may need to verify your identity before fulfilling requests.

12) Security

We use technical and organizational measures appropriate to the risk (TLS, access controls, least privilege). No method of transmission or storage is 100% secure.

13) Children

Our site is not directed to children under 13 (or 16 where applicable). We do not knowingly collect data from children.

14) Changes

We will update this policy as our products or legal requirements change. Material changes will be highlighted on this page.

15) Contact

Email support@proofgrid.com or write to: [Your Company Legal Name], [Postal Address]. If required in your country, you may also contact our Data Protection Officer at: [DPO Email].

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This page is provided for transparency only and does not constitute legal advice. Consider asking a qualified attorney to review before launch.